Privacy Policy

Last updated: September 2026

At SOULWORX, we value your privacy and handle personal data with care and transparency.

This Privacy Policy explains how SOULWORX GmbH processes personal data when you visit this website, contact us, book a conversation or sign up to receive communications from us. It also explains your rights under applicable data protection law, including the EU General Data Protection Regulation (GDPR).

1. Controller

The controller responsible for the processing of personal data on this website is:

SOULWORX GmbH
Zippelhaus 4
20457 Hamburg
Germany

Managing Director
Julia von Winterfeldt

Contact
Email: hello@soulworx.de
Phone: +49 176 84166130

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us at the email address above.

2. Personal Data We Process

When you visit this website, certain technical information may be processed automatically. This may include:

  • IP address

  • browser and device information

  • operating system

  • referring website

  • pages visited

  • date and time of access

  • information about interactions with the website

We also process personal data that you choose to provide to us, for example when you:

  • submit a contact form

  • sign up for the SOULWORX Letter or other communications

  • request information

  • book a conversation

  • contact us by email

Depending on the interaction, this may include your name, email address, language preference and any information you choose to include in your message or booking.

3. Purposes and Legal Bases for Processing

We process personal data only where there is an appropriate legal basis.

Depending on the particular interaction, we may process your data:

  • to provide, maintain and securely operate this website;

  • to respond to your enquiries;

  • to arrange conversations and appointments;

  • to take steps at your request before entering into a contract or to perform a contract;

  • to communicate with people interested in SOULWORX;

  • to understand and improve how our website and communications are used; or

  • where you have given us consent, for example for marketing communications or non-essential tracking technologies.

Depending on the processing activity, the legal basis may be Art. 6(1)(a), Art. 6(1)(b) or Art. 6(1)(f) GDPR.

Where processing is based on your consent, you may withdraw that consent at any time with effect for the future.

4. Website Hosting and Squarespace

This website is built and hosted using Squarespace, provided by Squarespace, Inc.

Squarespace processes certain technical and personal data in order to provide, secure and operate this website. This may include IP addresses, browser and device information, website activity and information submitted through forms.

Where Squarespace processes personal data on our behalf, it acts as a data processor.

Personal data may be processed outside the European Economic Area, including in the United States. Where required, international transfers are protected through recognised safeguards, including applicable adequacy mechanisms and Standard Contractual Clauses.

Further information about how Squarespace handles personal data is available in Squarespace's Privacy Policy.

5. Cookies and Similar Technologies

This website uses cookies and similar technologies.

Some cookies are technically necessary for the secure and reliable operation of the website. These cookies do not require consent where they are strictly necessary to provide the website and its functions.

Other technologies, including analytics, performance and tracking technologies, are used only where permitted and, where required, after you have given your consent.

Our cookie banner allows you to:

Accept all cookies
Decline non-essential cookies
Manage your cookie preferences

Non-essential cookies are restricted until the relevant consent has been provided.

You may change your preferences or withdraw your consent at any time using Cookie Preferences on this website.

Withdrawal of consent does not affect the lawfulness of processing carried out before your withdrawal.

6. Squarespace Analytics

We use analytics functionality provided by Squarespace to understand how visitors use our website and to improve its content, structure and performance.

Depending on your cookie preferences, Squarespace may process information such as page visits, traffic sources, interactions with the website and technical information about your device or browser.

Where consent is legally required, analytics and performance technologies are used only after you have given your consent through our cookie banner.

The legal basis for consent-based analytics is Art. 6(1)(a) GDPR.

You may decline non-essential cookies or withdraw your consent at any time through Cookie Preferences.

7. Contact Forms

When you contact us through a form on this website, we process the information you provide in order to respond to your enquiry.

This may include your name, email address and the contents of your message.

Information submitted through website forms may be processed through Squarespace and, where relevant to our contact and communication management, transferred to the systems we use for these purposes.

Where your enquiry relates to a potential or existing contractual relationship, processing is based on Art. 6(1)(b) GDPR.

In other cases, processing may be based on our legitimate interest in responding effectively to enquiries pursuant to Art. 6(1)(f) GDPR.

We retain this information only for as long as necessary to process your enquiry and fulfil any associated legal or contractual obligations.

8. Email Communications, Newsletter and Funnelspot

We use Funnelspot to manage contacts, email communications and newsletters.

When you sign up for the SOULWORX Letter, request information through one of our forms or otherwise consent to receive communications from us, the information you provide may be transferred to and stored in Funnelspot.

Depending on the interaction, this may include:

  • your name

  • email address

  • language preference

  • information you voluntarily provide

  • information about your interaction with our communications

Where we send newsletters or other marketing communications, processing is based on your consent pursuant to Art. 6(1)(a) GDPR.

You can withdraw your consent at any time by using the unsubscribe link contained in our emails or by contacting us at:

hello@soulworx.de

Your withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

9. Funnelspot Tracking

We use tracking technologies provided by Funnelspot to better understand how visitors interact with our website and our communications.

Depending on the technologies used and your consent, information about visits to our website and interactions with our communications may be associated with an existing contact record in Funnelspot.

This helps us understand which content, invitations and communications are relevant to our audience and allows us to improve our communications.

Where Funnelspot tracking uses non-essential cookies, pixels or similar technologies, such processing takes place only with your consent pursuant to Art. 6(1)(a) GDPR.

You may decline non-essential tracking when you first visit this website and may change or withdraw your consent at any time through Cookie Preferences.

10. Appointment Booking with Calendly

We use Calendly to enable visitors to schedule conversations and appointments with us.

When you book a conversation, Calendly processes the information you provide during the booking process. Depending on your booking, this may include:

  • your name

  • email address

  • time zone

  • appointment details

  • answers to booking questions

  • other information you choose to provide

We process this information in order to arrange and manage the requested appointment.

Where the booking relates to pre-contractual or contractual communication, processing is based on Art. 6(1)(b) GDPR. In other cases, it may be based on our legitimate interest in efficiently organising appointments pursuant to Art. 6(1)(f) GDPR.

Calendly LLC is based in the United States. Personal data may therefore be processed outside the European Economic Area. Calendly states that it uses recognised safeguards for applicable international data transfers, including the EU-U.S. Data Privacy Framework and Standard Contractual Clauses.

Further information is available in Calendly's Privacy Notice.

11. External Links and Third-Party Services

Our website contains links to external websites and services, for example LinkedIn, Substack, podcast platforms or other websites relevant to our work.

When you click an external link, you leave the SOULWORX website. The respective third-party provider is responsible for the processing of personal data on its own website or platform.

Simply providing a link to an external service does not mean that SOULWORX receives information about your subsequent activity on that service.

Please refer to the privacy information provided by the respective third party for further details.

12. Communication by Email

If you contact us directly by email, we process the personal data contained in your communication in order to respond to your enquiry.

Depending on the nature of your request, the legal basis is Art. 6(1)(b) GDPR where the communication relates to contractual or pre-contractual matters, or Art. 6(1)(f) GDPR based on our legitimate interest in responding to enquiries.

We retain communications only for as long as required for their purpose or for applicable legal, contractual or record-keeping obligations.

13. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

Different retention periods may apply where we are required to retain information for legal, tax, accounting or contractual reasons.

Where processing is based solely on your consent, we will cease the relevant processing when you withdraw your consent unless another legal basis requires or permits continued retention.

14. Recipients of Personal Data

We do not sell your personal data.

Personal data may be shared with service providers where this is necessary to operate our website, communicate with you, manage contacts, arrange appointments or provide our services.

These providers may include website hosting, communication, contact-management, analytics and scheduling providers such as Squarespace, Funnelspot and Calendly.

Where required by applicable law, we enter into appropriate data-processing arrangements with providers that process personal data on our behalf.

15. International Data Transfers

Some technology providers we use may process personal data outside Germany or the European Economic Area.

Where personal data is transferred to a country outside the European Economic Area, we use or rely on appropriate safeguards where required by law.

Depending on the provider and destination, these may include an adequacy decision by the European Commission, participation in the EU-U.S. Data Privacy Framework or Standard Contractual Clauses approved by the European Commission.

16. Your Rights

Under the GDPR, you have various rights regarding your personal data. Depending on the circumstances, these include the right to:

  • obtain information about and access your personal data;

  • request correction of inaccurate or incomplete personal data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing;

  • receive certain personal data in a structured, commonly used and machine-readable format;

  • withdraw consent at any time where processing is based on consent; and

  • lodge a complaint with a competent data protection supervisory authority.

To exercise any of these rights, please contact us at:

hello@soulworx.de

17. Right to Object

Where we process your personal data on the basis of legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object to that processing on grounds relating to your particular situation.

Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for those purposes.

18. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection law.

You may in particular contact the supervisory authority responsible for your place of residence, your place of work or the location of the alleged infringement.

19. Data Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure or access.

This website uses SSL/TLS encryption to protect information transmitted between your browser and the website.

Please note that no method of transmitting information over the internet can guarantee absolute security.

20. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services or the technologies we use change, or where changes are required by applicable law.

The current version of this Privacy Policy will always be available on this website.

Last updated: September 2026